Engagement Surveys

Why are we doing them?

Our employee engagement surveys help MOSTLY AI:

  • Hearing your voice. You usually have great ideas!

  • Identifying areas for improvement. The more we know, the better we can measure, and make improvements.

  • Measuring how engaged, motivated, and satisfied (or not) MOSTLIES feel towards their work, manager, colleagues and the company overall.  

  • Building a thriving company culture of open feedback.

  • Turning data into decisions. To drive meaningful change, we need to have data.

But why is it sooooooo long?

  • There’s a lot to cover! We take the pulse on categories like workload, team work, compensation and benefits, professional growth, diversity, belonging, inclusion, etc.

  • We measure and improve the engagement drivers that matter most to build a great company culture.

To achieve this 👆🏾, we need to track changes in engagement levels and indicators throughout the time. One single engagement survey is like a snapshot (it captures a single moment in time), but many engagement surveys along the years show the changes and evolution over time.

Ratings and open answers

We use ratings from 0 to 10* in the majority of the questions, with the scores being ranked as:

(big grin) Promoters (9-10)

(blue star) Neutrals (7-8)

(blue star) Detractors (0-6)

By doing so we can benchmark our results with the industry’s results. We want to be among the best!

As for the open questions, we kindly ask you to write effective and constructive feedback.

*

(blue star) Detractors (0-6)

(blue star) Neutrals (7-8)

(big grin) Promoters (9-10)

0 - Extremely Dissatisfied: You are utterly dissatisfied, possibly to the point of seeking change or disengagement due to severe issues or negative experiences.

1 - Very Dissatisfied: You have faced significant problems or obstacles that have left you very unhappy and dissatisfied.

2 - Dissatisfied: You are generally unhappy and encounter more negatives than positives, leading to a sense of dissatisfaction.

3 - Somewhat Dissatisfied: You face some issues or aspects of dissatisfaction but might also see minor positives.

4 - Slightly Dissatisfied: You are not fully content and have some reservations or minor issues, indicating a leaning towards dissatisfaction.

5 - Neutral: You feel indifferent or have an equal mix of positive and negative experiences, leaving you neither satisfied nor dissatisfied.

6 - Slightly Satisfied: You are generally pleased but still have some minor issues or areas for improvement.

7 - Somewhat Satisfied: You have a positive experience overall, though there are a few areas that could be better.

8 - Satisfied: You are happy and content with your experience, with only minimal issues or concerns.

9 - Very Satisfied: You have had a highly positive experience, with any negatives being minor and easily overlooked.

10 - Extremely Satisfied: You are completely satisfied and possibly exceeded your expectations, with no issues or areas for improvement.

Although the participation on employee engagement surveys is optional, this kind of feedback is healthy and important because it makes us aware of what’s going well and not, and helps deciding where time and energy is best spent. Thanks for playing along! 🙌🏽

Engagement survey 2023 H2

Overall score

Participation rate

7.72 / 10

90.48%

Actions

Nov 2023

  • The overall results will be shared with the department and team leads for review.

Nov - Dec 2023

  • Each department and team will deep dive in the results.

Dec 2023 - Ongoing: action plans

  • Each department will take the necessary actions to tackle the challenges that have been identified, including but not limited to the action plan.

Engagement survey 2023 H1

Overall score

Participation rate

8.5 / 10

80%

Actions

8-12 May 2023

  • The overall results will be shared with the department leads for review.

May 2023

  • Each department and team will deep dive in the results.

May-Ongoing: action plans

  • Each department will take the necessary actions to tackle the challenges that have been identified, including but not limited to the action plan.

Engagement survey 2022 H2

Overall score

Participation rate

7.99 / 10

82%

Actions

28 November 2022

  • The overall results will be shared with the Department and Team leads for review.

5-9 December 2022

  • Each department will deep dive in the results.

  • Each department will prepare an action plan to tackle the challenges that have been identified.

12 December 2022

  • At the Monthly MOSTLY Status meeting we will share additional insights and actions with you.

Engagement survey 2022 H1

Overall score

Participation rate

#of comments

8.4 / 10

78%

224

Actions

Workload

  • Hire faster great talents

  • Review Priorities → OKRs

  • Mental Health Awareness Month

    • Webinar

    • Mental Health Day (Friday May 27th)

  • Reduced scope for release 2.3

Reward

  • Create confluence for salary increase process

  • Review the set-up of the compensation conversation

People & Operations

  • clear role definition

  • Documentation

Recognition & Feedback

  • Management Training on how to provide critical feedback

  • Introduce peer 2 peer bonus

  • Promote CEO award

Find here the detailed analysis.

Engagement Survey - Stan…